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Preventive healthcare and healthcare assistance; utilization of psychosocial assistance

  • Brief description

    Public health departments provide health counseling on available support options for people with mental health conditions, substance use disorders, chronic illnesses, or disabilities, as well as for those who are at risk of or vulnerable to these conditions.

  • Description

    The psychosocial counseling services offered by public health departments are primarily provided by social workers (but also by doctors). These services aim to maintain and improve the health of disadvantaged, stressed, or vulnerable citizens, as well as to support and protect older adults, by informing those affected about which individuals, institutions, and agencies can provide preventive, supportive, or follow-up care.

    The Public Health Service complements the existing help system in supporting people with mental illness. Advice is also given to people with an urgent need for help who, for example, have not yet arrived in the help system due to their individual situation. The psychosocial help provided by the public health service does not treat directly, but supports, informs, mediates, motivates and de-escalates.

  • Legal basis


Responsible departments