Social affairs; information

Free information is provided by the providers of statutory health insurance and social long-term care insurance and, in Bavaria, as a matter within their own sphere of influence, also by the district offices and independent cities. The information extends to naming the responsible service providers as well as to all factual and legal questions that may be of importance to those seeking information and which the information center is able to answer.

The insurance offices of the districts and independent cities provide information on all social insurance matters.

In matters relating to statutory pension insurance, the pension insurance providers, their information and advice centers, their insurance advisors and the insurance offices of the districts and independent cities and the municipal administrations offer free information and individual advice.

The social welfare and war victims' welfare agencies (social welfare administrations and war victims' welfare offices at the district administrations and independent cities, districts, Bavarian Family and Social Welfare Center) provide advice and information on social welfare and war victims' welfare issues. They also provide advice on other social matters, provided this is not provided by other agencies (primarily non-statutory welfare associations).

The youth welfare offices in the independent towns and districts are available to provide advice on child and youth welfare issues. For information and advice on pregnancy problems, see "Related topics". For further information on support services for families, see also "Related topics".

In all other social matters, information can also be obtained from the relevant authorities responsible for granting benefits. Citizens with a low income can obtain free or almost free legal advice on everyday legal matters from a lawyer or from the competent local court.

The Zentrum Bayern Familie und Soziales is also available to answer questions about the following services:

• Parental allowance
• Family recreation in family vacation centers

For information and advice on AIDS, see "Related topics".

For matters related to child protection and child and youth welfare, the youth welfare offices in the independent cities and rural districts are available to assist. They serve as points of contact for family problems, crises, and conflicts, and offer counseling, support, and assistance to children, adolescents, parents, and families.

Child welfare agencies receive tips and reports when a child may be in danger or when there are indications that a child’s well-being is at risk. This can be the case, for example, in instances of neglect, abuse, violence, or other threats to a child’s well-being. Child welfare agencies assess the situation and, if necessary, arrange for the necessary assistance and protective measures to ensure the child’s well-being.

Please note the link to our topic page “Child Protection: Counseling, Assistance, and Protection” under the “Related Links” section.

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• § Section 15 Social Security Code I (SGB I)
• § Section 93 of the German Social Security Code IV (SGB IV)
• § Section 8 Social Code XII (SGB XII)
• § Section 11 Social Code XII (SGB XII)

• Senior citizens - Topic page

  Contact and information on the services offered by the senior citizens' office.

• Pension advice

  Pension advice appointments of the German Pension Insurance at the Bad Tölz District Office

• Child protection; advice, help and protection - Topic page

  The "Child Protection; Counseling, Assistance, and Protection" page provides information on resources available if you have concerns about a child’s well-being or if a child’s well-being may be at risk. It lists contact points at the Office for Youth and Family, offers confidential and, upon request, anonymous counseling, and describes support for victims of violence and sexual violence, as well as assistance for children and adolescents in difficult family situations.

Contact the responsible office.

• Social assistance; applying for assistance with living expenses
• Care; advice for people in need of care and their relatives and dependents
• Pregnancy; counseling
• Parent and family education; utilization of services
• Social assistance; applying for help to overcome particular social difficulties
• AIDS; counseling
• Social assistance; applying for basic income support in old age and in the event of reduced earning capacity